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Set Player policies

Player policies control playback and device behavior such as caching, synchronization, website handling, reliability, power, accessibility, and updates. Set organization defaults in Settings. Use a Display Group or screen override when some Players need different behavior.

  • Set organization defaults in the relevant section under Settings, such as Playback, Websites, Reliability and kiosk, or Active hours and power.
  • Set a Display Group policy on the group’s page.
  • Set a screen policy under Screens > Fleet, open the screen, then open Settings.

Only Owners and Administrators can change Player policies. The editor groups settings under Playback, Storage and downloads, Synchronization, Websites, Reliability and kiosk, Active hours and power, Accessibility control, and Player updates. Search by setting name or use Overridden only to find values already set for that group or screen.

Tilecast applies the most specific value that is set:

  1. A screen override.
  2. Its Display Group policy.
  3. The organization default.
  4. Tilecast’s built-in default.

The screen’s effective policy shows the value and its source. Select Revert to remove one override and inherit the next value. Reset all overrides clears every override for that screen or group.

Some settings apply only to Android or Linux Players, or require a capability that must be enabled on the device. For example, Android Managed Kiosk depends on device-policy capability, and Accessibility Control Assist needs deliberate local enablement on Android. Read each setting’s description before applying it to a group or fleet.

See Manage Display Groups to create a group and choose its members.